parlant
Build reliable customer-facing AI agents with Parlant: an interaction control harness optimized for controlled, consistent, and predictable LLM interactions.
GraphCanon updated Sep 20, 2026 · GitHub synced Sep 20, 2026
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Decision brief
Parlant is a specialized interaction control harness designed to ensure that AI agents, particularly those in customer service roles, behave predictably and align with predefined rules.
Good fit when
- When you need precise control over the actions of AI agents based on specific conditions or observations.
- For scenarios where responses must adapt to user behavior, such as distinguishing between technical experts and beginners among customers.
Avoid when
- When the requirements for agent interactions do not demand granular rules based on observable user behavior or conditions, making this level of control unnecessary.
- In cases where the flexibility and spontaneous responses from general-purpose LLMs are preferred without being restricted by controlled guidelines.
- Pricing:
- freemium - The open-source version offers community-supported functionalities which are free to use but might lack advanced support services.
Observed Jul 11, 2026 · Source: enrich:decision_facts
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Maintenance and security
Full trust report- Maintenance
- Steady (69d since push)
- As of Sep 20, 2026
- Provenance
- Not a fork · Organization account
- As of Sep 20, 2026
- Security (OSV)
- No lockfile
- As of Sep 6, 2026
Public GitHub metadata and optional OSV scans. Signals, not a guarantee. Trust methodology.
Install
pip install parlant PyPIHow it fits your stack(12)
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Evidence and technical details
Sourced facts, taxonomy, compatibility claims, README excerpt, and machine-readable endpoints.
Overview
Parlant is a tool designed to create and manage AI agents for customer service purposes. It allows developers to define conditions under which specific agent actions are triggered or excluded, ensuring that responses are appropriate and in line with predefined guidelines.
Capability facts
- CLI
- CLI entrypoint
Source: pyproject.toml:[project.scripts] · Sep 20, 2026
- Languages
- python
Source: github.language+pyproject.toml · Sep 20, 2026
Categories
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Compatibility
Sourced claims from the README excerpt - not unsourced marketing copy.
Source: README excerpt (regex_v1, Sep 20, 2026)
```python import parlant.sdk as pSource link
Tags
README
Getting started Follow the 5 minute quickstart for a full walkthrough. License Apache 2.0 — free for commercial use. <div align="center" Try it now • Join Discord • Read the docs Built by the team at Emcie </div
For agents
This page has a .md twin and JSON over the API.